We’re sorry that something didn’t go as expected.
Your feedback helps us improve – whether you’re dissatisfied with our certification activities, personnel, or auditors, or wish to challenge a certification decision, we want to hear from you and work toward a solution together.
A complaint is any expression of dissatisfaction regarding QMD’s certification activities, personnel, representatives, auditors, or certified customers, where a response is expected.
An appeal is a request to reconsider a certification decision, reviewed independently by an impartial technical reviewer not involved in the original audit or decision. All submissions are handled fairly and without discrimination, and will not affect your certification status or timeline.
Please complete the form below and we will acknowledge your submission within the next days and keep you informed every step of the way.